Trailer Purchase Process
Below is Diamond-Cargo's trailer purchase process.
If you are purchasing an in-stock trailer, we will hold the trailer up to 5 days with no deposit. A $300 deposit is required for anything over 5 days.
If you are having a trailer custom-built, a $300 deposit is required on trailers up to $6,000. If the cost is above $6,000, 10% of total sales price will is required. Once the trailer is ordered a VIN# will be issued and your deposit will be applied to the balance. Generating a VIN# normally takes 1-3 business days. Your sales associate will contact you for verification. If you have not received a VIN# after 3 days, please call or email us.
***All deposits are non-refundable***
We do not wait on a deposit to start your trailer. Once the VIN# is issued, the build process begins. At which point an approximate completion time for your trailer is determined. Please understand this is ONLY an estimate given by the manufacturer. When we are notified your trailer is ready, we will relay that message to you.
Next, your trailer is now available for pick-up. If prior arrangements have been made for us to deliver your trailer, we will coordinate logistics with you.
As forms of payment, we accept cash, cashier checks, money orders, or certified checks. The following credit cards are accepted along with a merchant transaction fee.
American Express -4%
If an issue with a check or chargeback is discovered please be aware the trailer will be reported to law enforcement as stolen. It is your responsibility to inspect the trailer at time of pick-up or have photos sent and approved before delivery. The manufacturer is responsible for any and all pick-up and warranty issues. As your dealer, we will do everything we can to make your buying experience a pleasant one. Please give us a call to discuss any questions you may have that were not answered here. Thanks.